![]() ![]() You can choose a ticket package that includes the riverboat tour, and I implore anyone who is ready this…DO NOT DO THIS! Just visit the museum and take the elevator to the top of the arch, but do not waste your money on this pathetic boat ride. Our family of 3 (parents/teen) made a day of visiting the Arch, museum, and the river boat. Im exhausted pointing out all of these poor decisions that occurred. Employee working without the proper training nor a trainer to provide further coaching to aide him in providing an functional dinner. Also I was told my server was new which once again provides another red flag. To heist others monies and provide lack luster service and expect someone to turn away this dissatisfied with your service. This clearly couldn't be your vision or mission statement of your company. Because the rest of us were treated like a stowaway. ![]() The music was slated to accommodate the wedding this cruise should have been for that wedding party only. ![]() Their was a wedding party aboard which consumed all of the services available for others which was not far to other paying customers we wanted to enjoy our experience as well. This cruise runs on a time schedule which means everything should have transitioned farely fast to allow for patrons to enjoy the view of the upper and lower deck and also to enjoy the dance floor. seafood out of temp and a steak cooked to who's satisfaction it was basically raw. Once that was complete the food came much later icy cold. I had to go to level one to get service of bread for our side. Our whole side lacked care and service our waiter was new which hindered us from having a pleasant cruise. I complained to the host several times during the cruise and she took my info to forward but I haven't been contacted. I've been waiting on a call from you since the cruise. ![]()
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